Frequently asked questions
What is your return policy?
Can I exchange my order instead of returning it?
Yes, of the same or lesser value of the original item. For more information, please see our Shipping and Returns Policy.
How do I know if my returns were received?
When the item is received, you will receive a confirmation email and a refund. For more information, please see our Shipping and Returns Policy.
How do I get my refund once I’ve returned an item?
If an item in your order doesn't work for you, feel free to send it back to us with 30 days of purchase for exchange or store credit only. We do not issue refunds back to your method of payment. The amount of your store credit is only for the item(s) you purchased and does not include shipping. The store credit will be issued in the form of a gift certificate number/online code to you via email associated with your order, within 48 hours of receiving your return. Your store credit does not expire. If you have any questions about your return, feel free to contact us at email@example.com. For more information, please see our Shipping and Returns Policy.
My product was broken, what can I do?
If your product is broken, send us an email with the picture of the damage and we will send you a replacement of the item.
How can I track my shipment?
USPS, UPS, or FedEx will provide a tracking number for you to follow.
Do you offer discounts?
Occasionally, there will be promotions. You can stay up to date with these by signing up to our email list.
What shipping provider do you provide?
USPS, UPS, FedEx
What types of products do you sell?
What occasion is your clothing good for?
Our clothing is good for anything inspired by being outside and active. It’s good for anything from going to the gym to grabbing coffee with a friend.
What is your product sourcing?
We hand pick each item, and store it in house until we ship it to you.
What are your store hours?
Currently we are available online and you can shop 24/7. We are also happy to announce our Brick and Mortar location is now open.